Reviews For Apartments In Jacksonville, FL

5.0 /5

94 Reviews

Mar 13, 2023

Survey

Kim Hilawi was amazing with the entire process! Very helpful & patient as this was me & my bf first time getting an apartment. She answered all questions we had in a timely manner and was very kind throughout the entire experience. I Highly recommend this complex to Family/ Friends all the time. All the staff are wonderful from maintenance to office personnel!

Business Owner replied on Mar 13, 2023:

Dear Rhiannon Carpenter, Thank you for your feedback of our team at The Waterford at Mandarin. We're glad to hear we delivered such a great experience. And we agree Kim is a R⭐CK STAR! If there's anything further, we can do for you, we are happy to help. We are delighted you have chosen to make our community your new home. We look forward to providing you with assistance in the future. Have a great day and welcome home!

Mar 11, 2023

Survey

Kim Hillawi, very professional and kind, in your care. 5 stars.

Business Owner replied on Mar 13, 2023:

Pedro Nicolas Contreras Bertel, We are glad to read such a great review about The Waterford at Mandarin. We are always more than happy to assist you if anything else comes up. Take care.

Jan 11, 2023

Survey

Leon Koretshy is truely is a welcomeing agent he made me and my feel like we where at his home we are very pleased to know that there's people like him,, he made us feel so comfortable. He's an amazing guy thank you for everything Mr.leon Koretshy keep doing a wonderful job we need more people like you in the world.

Business Owner replied on Jan 11, 2023:

Donald Walker, We're happy you found our staff to be so supportive during your experience here at The Waterford at Mandarin. We always strive to provide top-quality service to our residents and are pleased to hear that you enjoyed your experience here at The Waterford at Mandarin. Have a great day.

Dec 23, 2022

Survey

Leon is amazing and Shannon is understanding

Business Owner replied on Dec 28, 2022:

Kim And Donald, We are glad to read such a great review about The Waterford at Mandarin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

May 23, 2022

Survey

Office staff is very open and accommodating to the needs of everyone in our community. They provide great , prompt communication through group texts, emails, etc.

Business Owner replied on May 24, 2022:

Loretta Cushnie, Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

May 11, 2022

Survey

I love seeing all the improvements that management is making to this property esthetically. I also, have enjoyed my interactions with the Leasing Manager, Daryl Jones. He is very helpful, knowledgeable, and it seems like he really cares about the residents and property.

Business Owner replied on May 11, 2022:

Hello Brittney, Brittney, We're so glad that we were able to go above and beyond your expectations. Thank you for letting our team know how we did. We look forward to helping again in the future. Take care.

May 11, 2022

Survey

Daryl has worked with me all day. I’m extremely grateful. He helps at the drop of a dime.

Business Owner replied on May 11, 2022:

Hello Claire Behrens, Thank you for your valuable feedback. We really appreciate it. We look forward to your next visit. Take care.

Apr 27, 2022

Survey

Excelente attention

Business Owner replied on Apr 28, 2022:

Jhon Lopez, Thank you for the high star rating. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day.