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Reputation Reviews
5.0/5
5.0 /5
102 Reviews
Survey
5.0/5
Jul 25, 2023
Leon is the greatest. Kim also. So incredibly helpful beyond belief.
Business Owner replied on Jul 28, 2023:
Adrienne K, We're happy to hear you had such a positive experience with our team. If you have any further questions, please don't hesitate to reach out.
Survey
5.0/5
Jul 10, 2023
Kim was awesome! Move in process was fast didn’t have to keep checking for updates kim stayed on top of it.. thanks Kim!
Business Owner replied on Jul 13, 2023:
Frenetria Williams, We are very happy Kim could provide you with a positive experience. Thank you again for taking the time to let us know how we did. We hope you have a great day.
Survey
5.0/5
Jun 20, 2023
Kim was professional, polite and very helpful.
Business Owner replied on Jun 21, 2023:
Michael Shepherd, We're happy you found our staff to be so supportive during your experience here at The Waterford at Mandarin. And we agree...Kim is a R⭐CK STAR! If there's anything further, we can do for you, we are happy to help. Have a wonderful day!
Survey
5.0/5
Jun 9, 2023
Survey
Leon Koretsky gives exceptional service. He has been a delight to work with through my Rental application experience here at the Waterford. I was able to complete everything within 2 business days. Positivity, Proactive and Patience! Love this property looking forward to being a long time resident at the WaterFord
Business Owner replied on Jun 9, 2023:
We're glad to hear we delivered such a great experience, here at The Waterford at Mandarin. And we agree...Leon is a R⭐CK STAR! If there's anything further, we can do for you, we are happy to help. Have a wonderful day!
Survey
5.0/5
Apr 21, 2023
Leon was very helpful in assisting me with how to operate the gate. Also, shout out to Humberto who showed up to fix my A/C at 9:00 pm on Saturday and had it working again by 9:45.
Business Owner replied on Apr 26, 2023:
Leah Teuschel, Thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience, here at The Waterford at Mandarin. And we agree... Leon and Humberto are R⭐CK STARS! If there's anything further, we can do for you, we are happy to help. Have a wonderful day!
Survey
5.0/5
Apr 21, 2023
Survey
I was feeling stressed out looking for a new apartment After spending hours on-line researching apartments, comparing amenities, visiting complexes and going on site tours I felt like I still had to cross my fingers and hope I was making a good choice. I'm happy to say I chose well! I moved to Waterford of Mandarin in April 2023. I am so thankful for Von and her strong leadership. Like all great managers she cleans up chaos well. Kim is a patient professional who never once tired of my many questions or phone calls during the application process. George made my concerns his concerns and then he quickly resolved all of them.
Business Owner replied on Apr 21, 2023:
Dear Theresa Myers, Thank you for your feedback of our team at The Waterford at Mandarin. We are delighted you have chosen to make our community your new home. We look forward to providing you with assistance in the future. Have a great day and welcome home!
Survey
5.0/5
Apr 20, 2023
Relocating into my new apartment has been a stressful process for me. After all of the hours I spent researching different apartments on-line, taking tours on location, asking questions and comparing amenities I still felt like I had to just chose one then cross my fingers and hope for the best. I am happy to say I made a great choice! I am so thankful for Von's strong leadership and Kim's patience during my application and leasing process. George stopped by my apartment yesterday and made my concerns his concerns. Upon move in today everything in my apartment was perfect! These are the kind of caring professionals you can put your trust in.
Business Owner replied on Apr 21, 2023:
Hello Theresa Myers, Thank you for your valuable feedback. We really appreciate it. We always strive to provide top-quality service to our residents and are pleased to hear that you enjoyed your experience here at The Waterford at Mandarin. Welcome Home!
Survey
5.0/5
Apr 1, 2023
Kim was wonderful, very informative and made sure that everything was comfortable and set for my move, she made the whole experience quick and simple. Not to mention the property itself is beautiful the maintenance staff is prompt and efficient. Overall it has been a great experience thus far! I couldn't ask for better.
Business Owner replied on Apr 3, 2023:
Carl Addington, We are glad to read such a great review about The Waterford at Mandarin. We're glad to hear we delivered such a great experience. And we agree...Kim is a R⭐CK STAR! If there's anything further, we can do for you, we are happy to help. Have a wonderful day! Best wishes, The Waterford at Mandarin
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